Take a new approach to sales for a new type of customer, with NLG
Delight today’s demanding customers in an increasingly complex sales environment, with NLG powered sales automation.
Tailored applications for customers and sales teams
Smart Personal Advisor is designed to support and enhance your existing sales processes by automating personalized customer insights and communications. Find out more about our specialist tools for customers and sales teams.
Enhance customer experience by understanding their needs, personalizing recommendations and answering their queries. Smart Personal Advisor’s virtual sales assistant will power communications and facilitate dialog across all channels.
Generate tailored customer communications, including SMS, email or notifications through your existing banking app. Automate conversations using our advanced chatbot functionality, which can directly sell products or services (within agreed parameters) or which will organize qualified meetings with the appropriate customer relationship manager.
- Tailored customer communications via SMS, email, banking apps, notifications
- Automated dialog via e-sales assistant (chatbot)
Improve sales performance by empowering your sales and support teams with accurate and personalized customer information. Smart Personal Advisor connects to your CRM, providing written insights based on customer data to enable your sales teams to identify sales opportunities and have the right conversations with customers, in the right place at the right time.
View profile summaries for every customer within your existing CRM platform, which will include a personalized sales approach based on the client’s data and context. Yseop ‘coaching’ is also available, which will prioritize opportunities, offerings and commercial rebounds and include personalized sales pitches or responses to claims or objections. Then get insights to help you prepare for meetings, as well as tailored coaching and meeting minutes.
- Meeting preparation notes and minutes
- Customer profile summaries and personalized sales pitches
- Tailored sales coaching, with prioritization of opportunities and offerings
- Bespoke answers for customer claims or objections
Can’t find the solution you’re looking for? With our bespoke NLG technology, Yseop Compose, we can build fully tailored applications to meet your specific business needs. Find out more.
See how Smart Personal Advisor works
A unique combination of AI capabilities including advanced Natural Language Understanding (NLU) and Natural Language Generation (NLG).
Automating claims processing with personalized emails for telecommunication firm SFR
SFR improved consistency and productivity across its 4 call centers, with a bespoke tool to automate the generation of personalized emails to customers.
Helping you get the most out of NLG
Revolutionize the way you work, today
Whether you are looking for help to identify your first business use case, or have a specific need in mind, we can help you seize the opportunities of this next generation AI technology and drive real business improvement. Get in touch today to join the NLG workplace revolution.
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