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Building success throughout your NLG transformation Journey

Helping you get the most out of Natural Language Generation

We are committed to providing our clients with best-in-class technology and service to help them take advantage of the opportunities offered by NLG. 

As a team, we leverage a wealth of experience and best practice expertise  developed over 10 years and more than 100 successful project deliveries, using the latest agile methodologies. In that time, we have listened to and understood our clients needs in order to enhance and grow a suite of NLG solutions that add tangible business value. 

The Yseop Customer Success team’s core purpose is to help clients transform their organizations through innovation, optimize the use of our NLG solutions, and further advance their business potential through next-generation automation and digitalization. Our dedicated project managers, business and technical consultants, and developers work hand-in-hand with our clients and partner ecosystem to deliver maximum efficiency, providing guidance and support from solution build and implementation, to deployment and ongoing user adoption. 


Learn more about our services

Onboarding

Our mission is to provide our clients and partners with the right skill sets and best practices necessary to get the maximum business value from our NLG solutions, including fostering user adoption. 
We help you build the essential knowledge, competency, and confidence to kick-off your NLG project. 

Services include:

  • Solution Design 
  • Training

Delivery Services

Our Delivery Services ensure clients and partners optimize cost of change and accelerate time-to-market.

Leveraging our Yseop Design Methodology, our team will assist you in identifying your first use case and designing effective foundations for your NLG infrastructure; always with future scalability in mind. Our solutions are designed to act as an agile, efficient and scalable NLG platform that can grow both horizontally, to apply to additional use cases, and vertically to effectively integrate with your existing technology ecosystem.

Services include: 

  • Expert Consultancy 
  • Customized Training

Client Support

We want to be your long-term partner for NLG success; providing ongoing customer support and services to help our clients get the maximum value out of our technology. Our team consistently provides high-quality, timely and professional customer support and application management services – from pre-sales to ongoing care and maintenance.

Our services are available throughout the working week, supported by a dedicated team located in two time zones (Paris, France and Bogota, Colombia). Our Customer Success managers will support you through your NLG journey, keeping you up-to-date with the latest innovations and ensure your platform best serves your needs.

Services include:

  • Day-to-day support
  • Maintenance SLA
  • Customer Advocacy 

Our partners

Yseop relies on an ecosystem of strategic partners to help facilitate access to our NLG technology, and amplify its deployment across organizations and regions. We lead specific programs to ensure our partners enable clients to harness the full potential of our NLG solutions.

Revolutionize the way you work, today

Whether you are looking for help to identify your first business use case, or have a specific need in mind, we can help you seize the opportunities of this next generation AI technology and drive real business improvement. Get in touch today to join the NLG workplace revolution. 


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